FAQ

General Information

Printing Information

Artwork - Pricing is based upon receipt of color separated camera ready artwork.  Artwork will not be considered ``camera ready" unless it is color separated (only if colors touch), shows registration marks and allowance for bleed copy if requested, and requires no additional  touch up.  Any necessary typesetting and artwork will be billed at the rate of $45.00 (V) per hour.  Typesetting and artwork quoted upon request.  If artwork submitted requires touch up, you will be notified before work is begun and given an estimate on touch up costs.
SUBMISSION OF COMPLETE CAMERA READY ARTWORK WILL ACCELERATE PRODUCTION AND DELIVER TIME!
Solid reverse copy on silkscreen items subject to review and modification by factory.  Bleed copy on Silkscreen items subject to review and modification by factory.  ``Kiss Bleed" (where the copy runs to within .010" to the edge of the card) is the only type of bleed available on silkscreen.

Type of Printing - Two methods are used to imprint advertising copy on the products manufactured by CCS Plas-Tech these methods are:

Silk Screen Printing
•Pantone colors available - White, Pantone Yellow, 185 Red, 186 Red, 189 Pink, 485 Red,  Warm Red, Rubine Red, 202 Burgundy, Reflex Blue, Process Blue, 282 Navy Blue, 286 Royal Blue, 285 Medium Blue, 300 Blue, Black, 320 Teal, 423 Gray, 873 Gray, 873 Gold, 877 Silver, Pantone Orange, Pantone Purple, 347 Kelly Green, 350 Forest Green.

•Screens (tints) - from 15% to 60% can be printed at 45 to 65 L.P.I.  Halftones and 4 color process not available with silk-screening.

•Set-up and Screen Charges - $35 (V) per color, per side.  Re-order set-up $17.50 (V) per  color, per side.

•Copy Changes - $35 (V) per color, per side.  Catalog minimums apply per copy change.

•Screen Wash Changes - $12.50 (V)

•Color Match - $25 (V) per color.  CCS Plas-Tech makes every attempt to match the specific color, we cannot guarantee an exact match.  Colors are mixed for white material.  Dark Material could alter the actual color.

Offset Printing
Artwork on disk should be set up accordingly.  All prices include one color, one side, on standard stock.

•Pantone colors available - White, Pantone Yellow, 185 Red, 186 Red, 189 Pink, 485 Red, Warm Red, Rubine Red, 202 Burgundy, Reflex Blue, Process Blue,  282 Navy Blue, 286 Royal Blue, 285 Medium Blue, 300 Blue, Black, 320 Teal, 423 Gray, 873 Gray, Litho Gold, Litho Silver, Pantone Orange, Pantone Purple, 347 Kelly Green, 350 Forest Green.

•Reorder Setup Charges - $25 (V) plate/setup

•Close Registration - $6 (V) per thousand

•Full Bleed - $10 (V) per thousand

•Large Reverse - $10 (V) per thousand

•Color Matching - $25 (V) per color; CCS Plas-Tech makes every attempt to match a color,  however, we cannot guarantee an exact match.  Spec samples - not available; however, xerox copies of finished art will be supplied upon request.

Proofs
All jobs require approval of a proof unless camera ready artwork is supplied and customer waives the proof.  Paper proofs will automatically be furnished on all orders that do not have camera ready art furnished, or where color breaks or other copy requirements are in question.
Proofs should be reviewed carefully, signed, dated and returned via UPS, USPS, or Fax line.  Proof requests not accompanied with firm order quoted upon request.  We are not responsible for delays in proofing due to inadequate or incomplete artwork or instructions supplied to us.

• Paper proof - no charge
• Color key proof - $18.00 (V) per color, per side
• Signed proofs must be in factory before work can proceed.  Phone approvals not accepted.  Fax approvals accepted on paper proofs.

Overrun and Underruns
Due to standard printing requirements, we reserve the right to overrun or underrun custom orders by 10%.  This will be considered as fulfillment of the order.  Customer will be billed for exact quantity shipped.  If exact quantity is required, add 5% to the published price.

In-between Quantity Pricing
In-between quantities will be billed at the preceding quantity price until the next larger listed quantity is reached.

Miscellaneous and Shipping

Prepaid Embossing/Thermal Printing Service
For .030 Credit/Membership Cards only.  Your printed cards are held in inventory for a period not to exceed 5 years.  Simply mail or fax your request (minimum 20 names) and our staff will draw from your finished inventory, complete your request, and mail them back to your account first class mail.  Lists over 100 names must be submitted on 3-1/2" floppy disks in dbase, tab/comma delimited or text delimited file format for IBM PC or equivalent. (Note: Each Printed Card Must Have A Separate Record In The Database File)

Verbal Orders Not Accepted.  Faxed or mailed orders only.  Factory will not be responsible for typographical or handwritten errors on submitted purchase orders.


Normal Production Time - See price sheet


Rush Charges - Available on all products - contact factory.


Shipping Schedule on Non-Printed Items, Equipment and Supplies
2 to 5 working days from receipt of order for in stock items.


Shipping  General - Unless specific instructions are supplied, we will ship by the most economical and efficient way.  All truck or air freight shipments will be made COLLECT unless otherwise authorized.  Federal Express, UPS Red or Blue and other overnight delivery services available with customer authorization.  F.O.B. point Illinois.  All prices are F.O.B. factory.  Freight is billed at cost plus insurance.


C.O.D. Shipments $10 (V) for first box, each additional box add $6 (V), unimprinted products can only be shipped VIA C.O.D.

Drop Shipments  $8.00 (V) per destination - labels provided.  $9.00 (V) per destination - labels not provided.

Exports $20.00 (V) handling and documentation charge

Packaging - Standard bulk packaging quoted upon request.

Liability Plant liability for errors is limited to the replacement of the items by the plant or credit for items invoiced.  The plant cannot be responsible for any consequential costs incurred.  Customer assumes all responsibility in protecting themselves and the factory against violation of existing patents, copyrights and personal rights.  All customer's property on our premises is held at the customer's risk.

Cancellations Costs incurred for artwork, screens, plates, composition and all work accomplished prior to cancellation will be billed.

Returns
Damaged/Mis-Printed Merchandise - All claims must be made to factory within 30 days of invoice, no exceptions.  Contact factory for return authorization and shipping instructions; returns without an authorization will not be accepted.

Warranty Five year limited warranty on parts and labor on all laminators, one year on camera systems except camera's flash and aiming light which has a 90 day warranty.  Warranty does not cover normal wear and tear or damage due to customer abuse.

Restocking Charge - 20% of invoice value, less freight.

Prices Above End Quantity Listed - Contact factory for customer quote.

Custom Sizes, Shapes and Designs If you would like us to produce an item which does not appear in this catalog, please contact the factory for a custom quotation.

Free Samples, Catalogs Samples supplied at no charge.  Additional catalogs and price sheets in reasonable quantities at no charge.


PRICES AND MATERIALS SUBJECT TO CHANGE WITHOUT NOTICE.  ALL ORDERS SUBJECT TO FACTORY APPROVAL.

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